SMS is currently the most reliable way to message your clients and have them actually read your message. Delivery reliability is typically well over 95%.
Creating templates for common messages you send makes it super-easy to send accurate messages in just a couple of clicks. For most offices, 5 or 10 message templates will cover 95% of needs and so cut down on 95% of message typing.
You can add merge fields like the clients name, appointment type and time.
You can automate the sending of Message Templates over SMS around appointment events. This is very powerful for keeping your clients on time.
To send or receive SMS messages, you first need to buy a SMS-enabled number. This number then shows as your caller-id for outgoing messages and is the one your clients will reply to. The fees for numbers vary between country but are very reasonable. The fee for an SMS depends entirely on the country of destination and is independent where you send from or what number you buy. Check the fees on our Pricing page. If you country is not listed, please contact us, we are adding support for more countries all the time.
The Black Church, Dublin, Ireland